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A.Questions about using our site

B.Questions about support

C. Questions about customization

D. Questions about products

E. Questions about product purchase

 

A.Questions about using our site

What does a membership give me?
A Membership gives you unlimited access to our members area where you can download all our scripts and services. You can get support for already purchased scripts.
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How can I know if a new script is released?
Please subscribe to our news letter that let you know the latest scripts that are added to iScripts.com.
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How can I list my site with iScripts if an iScipts script installed on that site?
Please use the showcase links to list your site on iScripts.com. This will give your site more exposure and traffic.
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Do you provide hosting account along with your script?
No. We do not provide any hosting accounts along with the script.
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Do you refer any hosting company?
We refer http://secure.newbiesite.com for good and reliable hosting with a nominal price.
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B.Questions about support

If I need support, how do I get it?

:: Sales Contact ::
If you need more information about any of our products please contact our sales team. Contact the sales team for any billing, presales issues also. We are happy to assist you to choose the best products. There is 24x7 chat support also available in the site.

E-mail: sales@iScripts.com
Phone: 1-(312)-423-6728

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What if I am not technically qualified to install the downloaded scripts?
All the scripts have a simple installer that lets you install the script easily. Besides you have the read me files that gives steps-by-step information on installation. Even then if you are not able to install them yourself please use our installation service where we will install the script for you.
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How long it will take for iScripts to install the product for me if I purchase professional installation service?
Once we receive your server details including ftp username/password, we will install the product in your server/hosting account in one business day.
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C. Questions about customization

How can I change the scripts to make it work in my own way ?
As almost all of our products are non-encrypted you can modify them the way you want it to work. In case you are not able to do so, please use our customization service to do the same.
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What if I need a completely new script that is not available at iScripts.com?
We can develop any kind of scripts for you. For this please use the script request form in you account to let us know what kind of software you require.
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D. Questions about products

Is there a demo available for all products ?

All products listed at iScripts is provided with an online demo.This will help you to get a complete idea on the product and get yourself satisfied before you purchase the actual script. We request you not to give original data while using demos as they all have common logins and are accessible to the world.

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Is there a free trial available for products sold through iScripts?

We provide free trials for certain scripts sold through iScripts. Usually these scripts are licensed scripts and there may be a free license available for limited time use. Not all scripts have Free Trials.

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Are there any hosting requirements to use your products?

Yes, please refer the requirements section of our product selling sites.

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Is there a help provided with the products?

There is a help link provided for easy assistance with the products.

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E. Questions about product purchase

What exactly will I receive if the product I ordered is delivered by e-mail?

Typically, you will receive product download link and purchase details.

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How can I order online as a new customer?

Please be sure to carefully fill out all personal information in the order form. It is especially important to enter the correct e-mail address since all important information regarding your order, your receipt, and generally the product you ordered, will be sent to this e-mail address. Lastly, please enter all the information in the payment form, and confirm all entries by clicking on "Checkout". You will then see a final order confirmation page.

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How secure is the online ordering?

When ordering online within iScripts, we guarantee that the information you submit will be 100% protected. All information including your name, address, phone and credit card number is kept safe by using government licensed SSL encryption technology. This state of the art software encrypts your transactions through a secure server for absolute safety. Your personal information cannot be read as it travels through the secure ordering system. Safeguards are also applied to every mail order.

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What is refund/return policy ?

We offer a 30 days money back guarantee for all iScripts products, if you find the downloaded software product does not meet your requirements.

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When do you deliver the purchased products ?

All the software products are available for download immediately after payment. We will also send you a link for download by email.

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What payment options are available when placing an order?

All the software products are available for download immediately after payment. We will also send you a link for download by email.

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Can I remove the copyright label from the scripts ?

The copyright labels should not be removed from our scripts by default. If you want them to be removed please purchase the copyright removal for the particular product. Copy right label removal does not make you the owner of the script while it removes our name and the links to our sites from the installed software.

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